Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All items purchased are sent out based on weight and dimensions, charges will be shown when purchasing from the store before finally making a payment.

Which payment methods are accepted in the Online Shop?

We accept payment in the following: Visa, Mastercard, American Express, Paypal, Stripe, ApplePay, Bank transfer and Cash on Pickup.

How long will delivery take?

Shipping is based on your location, if orders are placed in side of Australia the normal time taken would be 3-10 business days for delivery, if ordered out side of Australia normal time taken would be 10-21 days. this is all dependant on your location

How secure is shopping in the Online Shop? Is my data protected?

shopping online with our store is secured with 128bit protection, and we do not collect personal financial information of any person the utilises our storefront.

What exactly happens after ordering?

Once ordered from the store, a confirmation email is sent to yourself, and once the payment has been processed an invoice in generated and emailed to yourself with tracking details of your order.

Do I receive an invoice for my order?

All orders placed on the store front will receive a invoice along with tracking details once the order has been confirmed in our systems.